Negotiate to Success
Times are tough and the economic climate has changed. Strong relationships with your customers are crucial to your organization's success. Negotiations that increase the number of options can in turn increase the size of the pie so that deals become Win-Win.
In life we are constantly negotiating. People usually don’t recognize this fact, but the simple truth is that every time a choice is made between two or more people, a negotiation takes place. Whether you are choosing a restaurant to go to with your spouse, or setting supply deadlines with your customer, you are negotiating.